Copy Audit Numeric displays two 8.5x11 when copying one 11x17

Issue:

When customer copies tabloid pages, they get tracked as twice as many letter pages. (ie. 1 Tabloid = 2 letter).

Cause:

Photocopier is sending 2 pulses for each tabloid page, so the Copy Audit sees 2 pages.

Solution:

Talk to copier dealer to see if there is a setting on the copier to not send 2 pulses.

Workaround: Client Custom Field for paper size and on the tabloid size, charge 50% of the cost.

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