Copy Audit Touch Frequently Asked Questions

Why doesn't the LED light by the keyswitch come on when the NCA is plugged in?

The LED light by the keyswitch isn't a power indicator.  That light should only show pulses when copies are being made.

What is the position of the black switch on the back of the NCA supposed to be set to? 

The black switch on the NCA is the Ethernet/Serial switch and must be in the right hand position (Ethernet) to work.

Does the NCA require it's own IP address?

Yes.  The NCA should have it's own static IP addresses assigned to it apart from the IP address given to the copier and the Copy Audit Terminal pc.
How did we do with this article?