- Knowledge Base
- Where to find Touch documentation
- Copy Audit Touch Timeouts
- After moving the application my Copy Audit Touch terminals have disappeared and cannot be recreated.
- Getting a Timeout Error when trying to add a Copy Audit NCA.
- How many CALs does Print Audit use? (SQL)
- How to Add a Comment Field to Copy Audit Touch Activities
- How to add Manual Activities to Copy Audit Touch
- How to change the order of Client Custom Fields
- How to create User groups to use with restrictions
- How to set costs for different page sizes in Copy Audit Touch
- How to set up the eCopy ShareScan Activity with Copy Audit Touch
- How to automatically start the Copy Audit Touch Terminal in Windows 8.1
- How to Set up User Authentication for Copy Audit Touch
- How to Track Color Copies in Copy Audit Touch
- Side pulse drop down option is greyed out
- Step by step SQL troubleshooting
- Issue Installing Copy Audit Touch
- The signature of <file name> is corrupt or invalid - Internet Explorer or Edge Web Browsers
- What are the minimum requirements for Copy Audit Touch when using a PC instead of a touch screen?
- What populates Date Printed for Copy Audit Touch jobs?
- Where do I get the IP address for a Copy Audit Terminal
- Why don't Client Codes show up in the Popup, Embedded or Copy Audit selections
- Autocolor on Toshiba 3510c and above is not available when tracking with the Copy Audit Touch
- Copy Audit Touch Card Reader Information
- Can Copy Audit Touch track scans?
- Configuration Service doesn't respond when testing with the Configuration Tool
- Copy Audit Touch Error Messages
- Copy Audit Touch Terminal Application won't launch.
- Copy Audit Touch Frequently Asked Questions
- Copier and Configuration Information that is not removed when Touch is uninstalled
Side pulse drop down option is greyed out
Issue:
The "Side pulses" drop down menu within the Copy Audit NCA activity is greyed out.
CATouch8.jpg 27.23 KB
Cause:
When installing older versions of the Copy Audit Touch Administration software, the DLL (Dynamic Link Library) for the Copy Audit Touch Administrator plugin didn't always install the "PrintAudit.CopyAuditTouch.SidePulses.dll" file in the Print Audit 6 Commondirectory.
Solution:
Uninstall and then reinstall the Copy Audit Touch Administrator module using the most recent version. Both the Administrator and Terminal portions of the software should be the same version.
The "Side pulses" drop down menu within the Copy Audit NCA activity is greyed out.
Cause:
When installing older versions of the Copy Audit Touch Administration software, the DLL (Dynamic Link Library) for the Copy Audit Touch Administrator plugin didn't always install the "PrintAudit.CopyAuditTouch.SidePulses.dll" file in the Print Audit 6 Commondirectory.
Solution:
Uninstall and then reinstall the Copy Audit Touch Administrator module using the most recent version. Both the Administrator and Terminal portions of the software should be the same version.
How did we do with this article?
Copy Audit Touch
- Knowledge Base
- Where to find Touch documentation
- Copy Audit Touch Timeouts
- After moving the application my Copy Audit Touch terminals have disappeared and cannot be recreated.
- Getting a Timeout Error when trying to add a Copy Audit NCA.
- How many CALs does Print Audit use? (SQL)
- How to Add a Comment Field to Copy Audit Touch Activities
- How to add Manual Activities to Copy Audit Touch
- How to change the order of Client Custom Fields
- How to create User groups to use with restrictions
- How to set costs for different page sizes in Copy Audit Touch
- How to set up the eCopy ShareScan Activity with Copy Audit Touch
- How to automatically start the Copy Audit Touch Terminal in Windows 8.1
- How to Set up User Authentication for Copy Audit Touch
- How to Track Color Copies in Copy Audit Touch
- Side pulse drop down option is greyed out
- Step by step SQL troubleshooting
- Issue Installing Copy Audit Touch
- The signature of <file name> is corrupt or invalid - Internet Explorer or Edge Web Browsers
- What are the minimum requirements for Copy Audit Touch when using a PC instead of a touch screen?
- What populates Date Printed for Copy Audit Touch jobs?
- Where do I get the IP address for a Copy Audit Terminal
- Why don't Client Codes show up in the Popup, Embedded or Copy Audit selections
- Autocolor on Toshiba 3510c and above is not available when tracking with the Copy Audit Touch
- Copy Audit Touch Card Reader Information
- Can Copy Audit Touch track scans?
- Configuration Service doesn't respond when testing with the Configuration Tool
- Copy Audit Touch Error Messages
- Copy Audit Touch Terminal Application won't launch.
- Copy Audit Touch Frequently Asked Questions
- Copier and Configuration Information that is not removed when Touch is uninstalled