How do I move the ICE software to a new machine?

To move the Information Collection Engine software to a new machine/server:

  1. Uninstall the ICE software from the existing machine.
  2. Log in to the Infinite Device Management (IDM) portal (
  3. Go to "Administration --> Customers".
  4. Locate the "site name" beside the customer name and click on it.
  5. Click on the tab "Information Collection Engine".
  6. At the end of the field "License Key", click on "Save Configuration" to save any SNMP or Custom Scan range setting that you have.
  7. Click on "Remove License" to release the Activation Code for reuse.
  8. The activation code for the customer site is displayed beside the field "Site Activation Code:" if needed.
  9. Install the ICE software on the new machine. A copy is available for download at this link.
  10. Run the ICE Administrator (Start Menu --> All Programs --> Print Audit Facilities Manager).
  11. You'll get a prompt that the license key is no longer valid. Click OK.
  12. You'll get taken to the Activation screen. Enter the site activation code and click "Activate".
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