How to change my password

  1. Log onto the Infinite Device Management website using your current email address and password.
  2. Click on the “Administration“ tab.
  3. On the “My Profile” details page, enter your new password in the “Change Password” field.
  4. Enter the same password in the “Confirm password” field as confirmation.  If the passwords do not match, you will see a red asterisk (*) beside the Change Password field.
  5. Once you’ve entered the two passwords, click on the “Save” link in the upper right hand corner of the page.

If you’ve forgotten your password, you may request that it be reset for you:

  1. Go to the Infinite Device Management  website
  2. Click on the link “I forgot my password”.
  3. Enter the email address you use to log in to Infinite Device Management.
  4. Click “Submit”.
  5. Your password will be reset to a system generated password and the new password sent to your email address.
  6. After receiving your new password, you can reset it using the steps above.

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