How to Populate Serial Number and Location fields for Printers

How to Populate Serial Number and Location fields for Printers

There are four different ways that serial numbers/location value can be populated in Infinite Device Management:

1. If the printer is a Direct to IP device and the serial number and location are available through the printer’s MIB, they will be automatically populated during a normal Information Collection Engine scan.

2. Serial number and Location values may be manually entered for any printer through the Device Details screen.  You can access the Device Details screen by clicking on the printer’s name in the Dashboard.   

3. If the customer’s site has Local Device Tracking configured, the Serial Number and Location values for local printers can be entered using the Print Audit Administrator component.  To enter these values for local devices: 
  • Open the Print Audit Administrator (Start Menu --> All Programs --> Print Audit 6 --> Administrator).
  • Click on the icon “Printers”.
  • Find the local printer in the Printers list and double click on it.
  • Click on the Model tab and enter the Serial No./Location values.
  • Click on Save when finished.
  • The Serial Number and Location fields should update in Facilities Manager after the next scheduled ICE engine scan.
4. You can use the Bulk Device Update feature in Facilities Manager to upload Serial Number/Location values for existing printers.  See How to update devices in bulk.
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