Infinite Device Management and ICE

Infinite Device Management (IDM) is a web portal that allows office equipment dealers to remotely collect print device information using a small data collection agent installed at their customer's location.  The data collection software is called the Information Collection Engine or ICE for short.

The ICE client software is installed in a customer's environment on a single computer.  At predefined intervals, it "scans" IP addresses and when it finds a print device, it collects data such as pages printed, toner levels and other pieces of information about the device that dealers can use to provide managed print services to their customers.

Infinite Device Management  (IDM)

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Information Collection Engine

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