Why does the Firmware Date in the Device Details show Unknown

There are a couple of reasons why the Firmware date shows as Unknown. 

  1. Most devices do not have the firmware date in their printer MIB data.
  2. The date found in the MIB may be in error and is filtered out by Infinite Device Management:
    • the date shows as older than 1980
    • the date shows as newer than the current calendar year

Please note:  This field may be set manually but this will overwrite the value from the device if one is present.

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