- Knowledge Base
- Where to find documentation
- **NOTICE: Tracking in Edge and Internet Explorer**
-
Administration Articles
- Active Directory and IUM Login issues
- Active and Inactive Users in IUM
- Adding limit to a printer profile
- Change policy for Print Audit roles
- Change time limit for anonymous jobs to expire for secure
- Change web authentication
- Differences in Client Licensing between Infinite User Management and Print Audit 6
- How do I ignore a specific printer/device
- How to assign a Security Role to a User
- How to change default cost for a specific paper size
- How to change website authentication mode
- How to Configure Multiple Administrators in IUM
- How to create custom Security Roles
- Automated Reports, Imports and other IUM tasks not completing or cancelling.
- How to Exclude an Application from Tracking
- How to create custom Security Roles
- How to Exclude an Application from Tracking
- How to secure spooler jobs on the server
- How to select specific custom fields for a printer profile
- How to Turn off User and Document Name Tracking
- Message Variables in IUM
- How to turn on "Use release codes" for secure
- Ignore all printing limits for a specific printer profile
- Ignore disconnected jobs
- IUM Login failure with Active Directory (AD) Network Type
- IUM service URL
- Turn off "Do not attempt late popup" for a printer
- IUM Embedded for Konica Minolta
- IUM Embedded for Sharp
-
Miscellaneous Articles
- Dealing with large JBS file uploads in Infinite User Management
- Error 10055 connecting IUM to SQL Server
- Ball park estimation for database migration from PA 6
- Issue with Infinite User Management and Direct to IP printers
- IUM Error - The sequence does not contain any elements - Non-English Windows Operating Systems
- Note on Upgrading from IUM 7.1.x to IUM 7.2.x
- Error Message when Securing Jobs on Peer to Peer Networks
- Support for Windows Home Editions in IUM
- Windows Client Articles
- WSUS (Windows Server Update Services) and Infinite User Management
- Upcoming IP Changes affecting IUM, IDM, Print Audit 6 and Secure
- Users not receiving a Pop Up but jobs show as "Disconnected"
- Pro Tip: Ensuring IUM will have the standard http/https ports
- Card reader stops reading with IUM embedded for HP
- Preparing for a demo room install of IUM
- Secured Jobs released at the Embedded device don't print.
Automated Reports, Imports and other IUM tasks not completing or cancelling.
Automated tasks in Infinite User Management are handled by a server side service called PAITaskService. If this service is not running, then many tasks will fail or even cancel.
snapshot.jpg 21.12 KB
To correct this, on the IUM Server machine, open Services. Locate the PAITaskService in the list and double click on it. If the service is not running, click "Start" to start the service.
snapshot2.jpg 43.39 KB
To correct this, on the IUM Server machine, open Services. Locate the PAITaskService in the list and double click on it. If the service is not running, click "Start" to start the service.
How did we do with this article?
Infinite User Management
- Knowledge Base
- Where to find documentation
- **NOTICE: Tracking in Edge and Internet Explorer**
-
Administration Articles
- Active Directory and IUM Login issues
- Active and Inactive Users in IUM
- Adding limit to a printer profile
- Change policy for Print Audit roles
- Change time limit for anonymous jobs to expire for secure
- Change web authentication
- Differences in Client Licensing between Infinite User Management and Print Audit 6
- How do I ignore a specific printer/device
- How to assign a Security Role to a User
- How to change default cost for a specific paper size
- How to change website authentication mode
- How to Configure Multiple Administrators in IUM
- How to create custom Security Roles
- Automated Reports, Imports and other IUM tasks not completing or cancelling.
- How to Exclude an Application from Tracking
- How to create custom Security Roles
- How to Exclude an Application from Tracking
- How to secure spooler jobs on the server
- How to select specific custom fields for a printer profile
- How to Turn off User and Document Name Tracking
- Message Variables in IUM
- How to turn on "Use release codes" for secure
- Ignore all printing limits for a specific printer profile
- Ignore disconnected jobs
- IUM Login failure with Active Directory (AD) Network Type
- IUM service URL
- Turn off "Do not attempt late popup" for a printer
- IUM Embedded for Konica Minolta
- IUM Embedded for Sharp
-
Miscellaneous Articles
- Dealing with large JBS file uploads in Infinite User Management
- Error 10055 connecting IUM to SQL Server
- Ball park estimation for database migration from PA 6
- Issue with Infinite User Management and Direct to IP printers
- IUM Error - The sequence does not contain any elements - Non-English Windows Operating Systems
- Note on Upgrading from IUM 7.1.x to IUM 7.2.x
- Error Message when Securing Jobs on Peer to Peer Networks
- Support for Windows Home Editions in IUM
- Windows Client Articles
- WSUS (Windows Server Update Services) and Infinite User Management
- Upcoming IP Changes affecting IUM, IDM, Print Audit 6 and Secure
- Users not receiving a Pop Up but jobs show as "Disconnected"
- Pro Tip: Ensuring IUM will have the standard http/https ports
- Card reader stops reading with IUM embedded for HP
- Preparing for a demo room install of IUM
- Secured Jobs released at the Embedded device don't print.