When launching Chrome version 78.0.3904.70 results in a "Aw, Snap!"

The latest version of Chrome (78.0.3904.70) can result in Chrome generating a web page:

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Currently, we are working on a fix for this issue and have reached out to Google support for assistance as well.  

This issue appears to affect Chrome running on Windows 10, Server 2016 and Server 2019 and all versions of the User Management (UM) Client.  Older versions of the Windows Operating System appear to be unaffected by the issue.

Until we are able to address this issue, there are two possible workarounds to allow Chrome 78.0.3904.70 to operated with the User Management Client:

  1. Launch Chrome in Windows 8 compatibility mode:
    1. Right Click on the Chrome desktop icon.
    2. Go to Properties.
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    3. Click on Compatibility.
    4. Enable the Windows 8 compatibility mode.
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    5. Click "Apply".
    6. Please Note: If there are multiple users registered for a workstation, it may be necessary to click "Change settings for all users".  If so you may be prompted again for the compatibility settings.  With multiple users, the settings may change and each time Chrome is run, you may need to reapply the compatibility settings.
    7. To remove the compatibility mode, re-run steps 1-3.  Click on "Change settings for all users".  Chrome will return to normal Windows 10 mode.
  2. Launch Chrome with flag to disable "RendererCodeIntegrity"
    1.  Right Click on the Chrome desktop icon.
    2.  Go to Properties.
    3. Click on Shortcut.
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    4. At the end of the Target entry, add --disable-features=RendererCodeIntegrity 
    5. Click OK.
    6. Please Note:  This is an unsupported switch which has the effect of checking for signed applications.  It may make your Chrome installation more vulnerable to incorrectly signed applications.  Use of this switch is not supported and may compromise security.  Using this switch is NOT recommended and at the customer's discretion only.  Print Audit accepts no liability for the for the results and consequences of any actions taken based on the information provided.






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