- Knowledge Base
- Where to find documentation
- **NOTICE: Tracking in Edge and Internet Explorer**
- When launching Chrome version 79.0.3945.79 results in a "Aw, Snap!"
-
Administration Articles
- Active Directory and User Management (UM) Login issues
- Active and Inactive Users in User Management (UM)
- Adding limit to a printer profile
- Change policy for Print Audit roles
- Change time limit for anonymous jobs to expire for secure
- Change web authentication
- Differences in Client Licensing between User Management (UM) and Print Audit 6
- How do I ignore a specific printer/device
- How to assign a Security Role to a User
- How to change default cost for a specific paper size
- How to change website authentication mode
- How to Configure Multiple Administrators in User Management (UM)
- Automated Reports, Imports and other UM tasks not completing or cancelling.
- How to create custom Security Roles
- How to Exclude an Application from Tracking
- How to secure spooler jobs on the server
- How to select specific custom fields for a printer profile
- How to Turn off User and Document Name Tracking
- Message Variables in UM
- How to turn on "Use release codes" for secure
- Ignore all printing limits for a specific printer profile
- Ignore disconnected jobs
- UM Login failure with Active Directory (AD) Network Type
- UM service URL
- Turn off "Do not attempt late popup" for a printer
- UM Embedded for Konica Minolta
- UM Embedded for Sharp
-
Miscellaneous Articles
- General Mac Troubleshooting
- User Management Mac Client Logging
- Uninstalling the UM Client on Mac OS X.
- Dealing with large JBS file uploads in User Management
- Error 10055 connecting UM to SQL Server
- Ball park estimation for database migration from PA 6
- Issue with User Management and Direct to IP printers
- Note on Upgrading from UM 7.1.x to UM 7.2.x
- Error Message when Securing Jobs on Peer to Peer Networks
- Troubleshooting User Management and Licensing Issues
- Support for Windows Home Editions in UM
- Installer Logging
- Windows Client Articles
- WSUS (Windows Server Update Services) and User Management
- Upcoming IP Changes affecting UM, IDM, Print Audit 6 and Secure
- Users not receiving a Pop Up but jobs show as "Disconnected"
- Pro Tip: Ensuring UM will have the standard http/https ports
- Card reader stops reading with UM embedded for HP
- Preparing for a demo room install of UM
- How to backup an SQL Express database
- Secured Jobs released at the Embedded device don't print.
- UM Embedded for Ricoh
How to Turn off User and Document Name Tracking
Question: How do I disable user and document name tracking in Infinite User Manager? I was able to do this in Print Audit 6 through the Database Communicator utility.
Answer: In Infinite Device Manager, control of tracking of user and document name is now set in the User Profile --> Job Options. Setting the "Store user name" or "Store document name" to No will suppress tracking of these data fields.
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User Management
- Knowledge Base
- Where to find documentation
- **NOTICE: Tracking in Edge and Internet Explorer**
- When launching Chrome version 79.0.3945.79 results in a "Aw, Snap!"
-
Administration Articles
- Active Directory and User Management (UM) Login issues
- Active and Inactive Users in User Management (UM)
- Adding limit to a printer profile
- Change policy for Print Audit roles
- Change time limit for anonymous jobs to expire for secure
- Change web authentication
- Differences in Client Licensing between User Management (UM) and Print Audit 6
- How do I ignore a specific printer/device
- How to assign a Security Role to a User
- How to change default cost for a specific paper size
- How to change website authentication mode
- How to Configure Multiple Administrators in User Management (UM)
- Automated Reports, Imports and other UM tasks not completing or cancelling.
- How to create custom Security Roles
- How to Exclude an Application from Tracking
- How to secure spooler jobs on the server
- How to select specific custom fields for a printer profile
- How to Turn off User and Document Name Tracking
- Message Variables in UM
- How to turn on "Use release codes" for secure
- Ignore all printing limits for a specific printer profile
- Ignore disconnected jobs
- UM Login failure with Active Directory (AD) Network Type
- UM service URL
- Turn off "Do not attempt late popup" for a printer
- UM Embedded for Konica Minolta
- UM Embedded for Sharp
-
Miscellaneous Articles
- General Mac Troubleshooting
- User Management Mac Client Logging
- Uninstalling the UM Client on Mac OS X.
- Dealing with large JBS file uploads in User Management
- Error 10055 connecting UM to SQL Server
- Ball park estimation for database migration from PA 6
- Issue with User Management and Direct to IP printers
- Note on Upgrading from UM 7.1.x to UM 7.2.x
- Error Message when Securing Jobs on Peer to Peer Networks
- Troubleshooting User Management and Licensing Issues
- Support for Windows Home Editions in UM
- Installer Logging
- Windows Client Articles
- WSUS (Windows Server Update Services) and User Management
- Upcoming IP Changes affecting UM, IDM, Print Audit 6 and Secure
- Users not receiving a Pop Up but jobs show as "Disconnected"
- Pro Tip: Ensuring UM will have the standard http/https ports
- Card reader stops reading with UM embedded for HP
- Preparing for a demo room install of UM
- How to backup an SQL Express database
- Secured Jobs released at the Embedded device don't print.
- UM Embedded for Ricoh