Users not receiving a Pop Up but jobs show as "Disconnected"

Issue:  User prints and expects a pop up to occur.  There is no pop up and the job goes into a disconnected status.  User prints again and the disconnected job goes to the database and the second job goes into a disconnected status

Cause:  WebDAV is enabled in IIS

Solution:  Remove "WebDAV Pubishing" from the  from IIS Server Roles.

  1. Go into Roles and Features on the Server.
  2. Locate Web Server (IIS) in the list of Roles and Features
  3. Under Web Server (IIS) --> Web Server --> Common HTTP Features.
  4. If "WebDAV Publishing" is enabled, disable it.
  5. The change will not take effect until the server is rebooted.

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