Error - Users is not a valid user or group


Issue:  When trying to run the Print Audit Embedded for HP setup, an error occurs "An error has occurred while applying security settings. Users is not a valid user or group." This could be a problem with the package or a problem connecting to a domain controller on the network. Check your network connecting and click retry or cancel to end install".


Cause:  This error occurs when installing to a non-English language version of the Windows operating system.  The installer looks for a group or user called "Users" and generates the above error message.  Please note that this does not apply to English versions of the operating system where Regional settings have been changed.  It only applies copies of the OS that are language specific installation ie: Spanish language version of the operating system.


Solution:  The solution is to create a new Local Users and Group user called "Users" and retry the installation.  

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