How to set up Print Audit 6 Client Debug Logging


To set up Print Audit 6 Client debug logging on a workstation running the client:

  1. Go to the following location: "C:\Program Files\Print Audit Inc\Print Audit 6\Client". If you are running a 64 bit version of Windows, then the directory is "C:\Program Files (x86)\ Print Audit Inc\Print Audit 6\Client".
  2. Create a new folder called 'pa6logdebug.txt'. * Do not include the quotes in your folder name.  You may need to create the folder on the desktop and copy it into the directory depending on the rights available on the workstation.
    **Please note: the folder extension must be .txt
  3. Log off and then log back on again.
  4. Print or recreate whatever is not working.
  5. The log files are located in the following location: "C:\Users\<USERLOGIN>\AppData\Local\Print Audit Inc\Print Audit\6.0\Logs"
  6. Email the log files to support@printaudit.com.

The log files are:

  • PA6ClientDebug.log
  • PA6WintrackDebug.log
  • PA6ClientErrors.log - there may not be a P6ClientErrors.log depending on the nature of the issue.
  • PA6WintrackDebug64.log - on x64 systems only
How did we do with this article?