I have all prerequisites installed but the application just won't register (deploy) on to the device.

Please note that this procedure should be performed by a qualified HP technician.

Sometimes it’s needed to bring the device back to a known state. It could be that other applications have been running before on the device or somebody has changed important settings on the device. A Factory Reset will address these issues.

Open a web browser and surf to the MFP web page, sign in as admin (please note that a password must have been set for a factory reset is able to take place). Select the General tab then click on Restore Factory Settings on the left hand side of the screen. Press the Reset button below Reset Firmware. The process will eventually reboot the device. After the device has been rebooted you will need to reconfigure the network settings on the device and also set the password of the device.

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