Receiving error "Error launching Print Audit Secure"


Receiving error "Error launching Print Audit Secure - Print Audit Secure could not be launched.  Please contact your administrator".

This error occurs when the Lexmark device cannot contact the PA Secure Server Location.

  1. Verify that the web service URL (contained in the Print Audit Embedded for Lexmark plugin or in the Secure Server Settings section of the Configure embedded page) is correct.
  2. Verify that the Secure Server is correctly installed and is accessible.
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