When using a Rules popup and the Type is set to "Color" pages, the %userbalance is alway zero

Issue:  When using Rules with Print Audit 6, I am using the "%userbalance" message variable to show the user's balance for B/W or Color jobs.  However, if the user has a Color balance remaining but not a B/W balance, the "%userbalance" variable will return 0.

Cause:  The message variable "%userbalance" equals the B/W balance.  This is a known issue that will be addressed in a future version of the Print Audit software.

  Rather than use the "%userbalance" variable, it's better to use "%userbwbalance" for B/W and "%usercolorbalance" for distinguish to two different balances.

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