- Knowledge Base
- Where to find RAK documentation
-
General Articles
- Rapid Assessment Key (RAK)
- Rapid Assessment Key Technical/Security Overview
- Does the RAKv2 have RoHS Certificate of Compliancy
- Do we track toner levels from devices without chips in the toner cartridges?
- How is the toner coverage calculated in the RAK toner coverage reports?
- How to activate your Rapid Assessment Key v2
- How to create a toner coverage report
- How to do a Walk with the Rapid Assessment Key
- How to export and import RAKv2 scans
- How to scan a specific set of devices with the Rapid Assessment Key
- Important Notice about Future RAK Updates
- Is it possible to export a Rapid Assessment Key scan, edit the file to remove a printer from the scan then re-import the file?
- RAKv2 Network Traffic Specifications
-
Troubleshooting Articles
- When running the Rapid Assessment Key, a webpage and error shows up.
- Drive Letter Conflict with Rapid Assessment Key
- How to retrieve the Key Identifier information
- How to unlock the RAKv2
- I am trying to open the Quick Start Guide, Customer Takeaways and Print Audit Resources documents, but nothing happens.
- I received the following error when running the key, how can I fix this? 'CDBQuery::Execute - unable to open database file'
- Negative Page Counts being reported by in Infinite Device Management or the Rapid Assessment Key
- Non-HP devices reported as an HP device
- Nothing happens when I click Perform a scan
- RAKv2: The RAK needs to be re-licensed continually
- Rapid Assessment Key Error: One of the core scripts could not be loaded: no such table: tblScripts
- Rapid Assessment Key Log File - ScanErrors.txt
- Rapid Assessment key report paper size
- Rapid Assessment Key v2: A device has missing or incorrect information
- Rapid Assessment Key v2: Devices aren't being scanned
- Rapid Assessment Key v2: Logging
- Rapid Assessment Key v2: Scans take too long
- What are Universal Drivers and how do they affect the RAK key?
- What is the IP address of the Licensing Server
When running the Rapid Assessment Key, a webpage and error shows up.
Issue: When plugging in the Rapid Assessment Key or running "raklaunch.exe/rakmenu.exe", an ECi Webpage appears along with a number of script errors.
RAKError.JPG 96.39 KB
Cause: The RAK application uses a web page as it's launch splash screen. Currently, the webpage is not redirecting properly.
Workaround: As a workaround, the RAK application can be launched directly bypassing the splash screen by running the executable file "parak2.exe"
workaround.JPG 85.55 KB
Cause: The RAK application uses a web page as it's launch splash screen. Currently, the webpage is not redirecting properly.
Workaround: As a workaround, the RAK application can be launched directly bypassing the splash screen by running the executable file "parak2.exe"
How did we do with this article?
Rapid Assessment Key
- Knowledge Base
- Where to find RAK documentation
-
General Articles
- Rapid Assessment Key (RAK)
- Rapid Assessment Key Technical/Security Overview
- Does the RAKv2 have RoHS Certificate of Compliancy
- Do we track toner levels from devices without chips in the toner cartridges?
- How is the toner coverage calculated in the RAK toner coverage reports?
- How to activate your Rapid Assessment Key v2
- How to create a toner coverage report
- How to do a Walk with the Rapid Assessment Key
- How to export and import RAKv2 scans
- How to scan a specific set of devices with the Rapid Assessment Key
- Important Notice about Future RAK Updates
- Is it possible to export a Rapid Assessment Key scan, edit the file to remove a printer from the scan then re-import the file?
- RAKv2 Network Traffic Specifications
-
Troubleshooting Articles
- When running the Rapid Assessment Key, a webpage and error shows up.
- Drive Letter Conflict with Rapid Assessment Key
- How to retrieve the Key Identifier information
- How to unlock the RAKv2
- I am trying to open the Quick Start Guide, Customer Takeaways and Print Audit Resources documents, but nothing happens.
- I received the following error when running the key, how can I fix this? 'CDBQuery::Execute - unable to open database file'
- Negative Page Counts being reported by in Infinite Device Management or the Rapid Assessment Key
- Non-HP devices reported as an HP device
- Nothing happens when I click Perform a scan
- RAKv2: The RAK needs to be re-licensed continually
- Rapid Assessment Key Error: One of the core scripts could not be loaded: no such table: tblScripts
- Rapid Assessment Key Log File - ScanErrors.txt
- Rapid Assessment key report paper size
- Rapid Assessment Key v2: A device has missing or incorrect information
- Rapid Assessment Key v2: Devices aren't being scanned
- Rapid Assessment Key v2: Logging
- Rapid Assessment Key v2: Scans take too long
- What are Universal Drivers and how do they affect the RAK key?
- What is the IP address of the Licensing Server